It states, We don’t receive any payment for a stay until the guest’s arrival, we have no control and no way to provide refunds. Red Jacket Resort's website says they received no notice either. "It's very puzzling because we feel like if we had canceled it ourselves, this wouldn't have been an issue," she said. "I don't really want to have to spend $400 or $500 on something I don't need," said Easler.Īccording to the receipt, reservations are refundable as long as they’re cancelled at least 11 days out. 796 coronavirus cases reported in Maine, 27 deathsīut at the end of March, they got a notice from Groupon, saying the resort was closing and they were issued a full refund in "Groupon bucks.” "This year we saw it on Groupon for a little bit of a discount," she said in an interview on Monday. Amy Easler said she booked a family trip to the Red Jacket Mountain View Resort in North Conway for early May.
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